About Qualitas Global:

With offices across Europe, USA & India, Qualitas Global is also a Netherlands registered company & works with major customers across the globe, helping their needs in Image Tracking, Data Annotation & Video Analytics, Sports Data Analytics & Annotation by Player Tracking & Tagging, Transcription, OCR, Translation for Machine Learning in verticals like Autonomous Vehicles, Retail, Drones, Security & Surveillance, Facial recognition, License plate recognition & vehicle monitoring, Medi-tech, Health-tech, Agri-tech to name a few.

Since 2014, with a team of highly skilled professionals, we are trusted by Fortune 500 companies as well as amazing cutting-edge tech start-ups around the world.

Qualitas Global has a strong client base that expects the highest level of professionalism & performance at par with global standards, hence we are only interested in people to deliver brilliant work with ethics, focus & accuracy. As a rapidly growing company, we provide immense quick growth opportunities.

Non-Negotiable Need:

At least 4 years of WORK FROM OFFICE experience in a reputed Data Annotation Services firm with a minimum of 2 years in handling a team of at least 20 Annotators.

THIS JOB IS WORK FROM OFFICE IN PUNE & A FACE TO FACE INTERVIEW IS NECESSARY BEFORE THE OFFER. NO WORK FROM HOME IS AVAILABLE.

Job Responsibilities:

• Oversee & supervise the annotation team.
• Responsible for ensuring & providing 100% quality on multiple client’s project. within the business vertical.
• Provide extraordinary customer service, including interacting with customers over chat or calls, & effectively answering customer enquiries.
• Compile daily performance reports for individual annotator’s feedback.
• Oversee work schedules & accordingly track attendance, hours worked, and weekly check-ins for 100s of annotators.
• Maintain employee Roster.
• Schedule and host check-ins with peers and the Head of Annotation to compile reports on performance management, coaching, resource updates & others as necessary.
• Oversee various communication channel for respective team of annotators & answer questions whenever they arise.
• Attend cross-functional daily stand-ups, weekly planning sessions & end of week productivity syncs.
• Generate reports as required by the department in accordance with outlined standards.
• Work collaboratively with others in the department.
• Ensure all annotators & leads adhere to productivity metrics as assigned by the department.
• Escalate team/individual issues to the management.
• Understand new changes to the project from the customers, communicate clear instructions to team members for any changes in the existing or new tasks along with providing necessary training to the staff.
• Communicates deadlines & productivity targets to team members.
• Conducts team meetings to update members on best practices & continuing expectations.
• Should be able to maintain project issue logs to highlight repetitive mistakes, discover training needs & provide coaching on annotation rules.
• Send weekly headcount report to the HR team.
• Assist the HR team with hiring processes & new team member training.
• Generate & shares comprehensive & detailed reports about team performance, mission-related objectives & deadlines.
• Attend customer calls across multiple time-zones to understand requirements & feedback.
• Sending various reports to the customers.
• Maintain confidentiality of all information.

Skills & Requirements:

• Minimum 4 years of Data Annotation experience required.
• Excellent communication skills & capability to independently converse with customers.
• The candidate should have proven skills in leadership and leading a team of at least 100 members. Ability to oversee and manage a team of 150-200 annotators.
• Technical skills (MS Office, Google Apps Suite; sheets, docs, slides etc.)
• Problem-solving nature and strong attention to detail.
• Ability to prioritize & multitask.
• Driven, reliable, self-motivated & emotionally intelligent.
• Should have a deep knowledge of various Data Annotation Tools available in the market.

Immediate Joiners are required.

Salary: From ₹30,000.00 per month